Purchasing credits in real time for DerbyFever.com using your Credit Card
If you are purchasing credits from a country other than the United States and
are having troubles purchasing credits,
click here to find out more information about how to obtain credits.
Click here if you are unfamiliar with credits and
the benefits of purchasing them.
For your safety, the connection in which you send your credit card information IS sent
over a secure connection and is encrypted. We send you to a third party before asking you to enter this information.
Credit purchases will appear on your credit card statment as either :
Smartacre, LLC or
These are the names our parent companies that we operate the
horse racing game under. Depending on several factors, you will
either be purchasing them from one of the entities or the other. Both
gateways operate identically, so there should be no difference from your end other
the the name of the company you see on your credit card statement.
PLEASE NOTE :
Occasionally, credits will not be added in real time and your credit card is charged.. This can occur if :
If this occurs, please send an email to us at :
The game is currently updating (you will be informed during a later step if this is the case)
You forget to hit the final link in the purchasing process that returns you to our site
A connection between our third party provider and out site isnít established after your transaction for some reason
The best practice is to forward us the e-mail
you received confirming the transaction, with a small note at the
top letting us know your stable name, password, the apporximate time
of purchase, the amount of purchase, and a statement letting us know the transaction
was not processed in real time.